Good Support

A little help.
A good start.

Find the first steps for setup, the demo and parental controls, or contact our support team.

What do I need to use Good?

Good IPTV Player is a free player. You need your own Xtream Codes provider connection or M3U playlist. Channels and content subscriptions are not included.

How do I set up my connection?

Launch Good and follow setup on your TV. For Xtream Codes, enter the server address, username and password supplied by your provider. For M3U, use your provider’s playlist address. Enter the details exactly as provided.

Can I try a demo?

For a functionality check, you can connect to the public demo provider. During setup, choose the server-address, username and password option.

Server address
https://demo.telosiptv.com
Username
demo
Password
demo

The demo is a separate test connection. Good itself does not include channels or content.

How do parental controls work?

Look for the profile and PIN options in the player’s settings. Set your PIN and choose which categories to lock. Parents and guardians decide which providers and content their children use.

Why are content or guide data missing?

Channels, movies, TV shows and guide data come from your provider. Check your connection details and internet connection. The player cannot add content that your provider does not supply.

Can I turn diagnostics off?

Use the diagnostics switch in the app’s data/privacy settings. Technical connections to our service and the daily installation report are separate. See the privacy policy for details.